1. Initial Call and Emergency Response

When you call, our representatives will guide you through several questions that will help Continental Cleaning & Restoration respond to your water damage emergency quickly and efficiently. This initial contact is an important part of the cleanup process to ensure your home or business is secured in a timely manner. If you need immediate flood cleanup, we will be on-site within 60 minutes.

2. Water Damage Inspection 

Once we arrive, we will inspect the water damage to your property with humidity meters and thermal cameras that allow us to determine the severity of water damage and identify affected areas. This is a critical step in creating an effective action plan that will result in a fully cleaned property.

3. Water Removal and Extraction Process

In serious cases, our heavy pumps and powerful truck-mounted flood vacuums can drain hundreds or thousands of gallons of water from the affected area. We begin minimizing additional water damage as soon as possible to help prevent microbial, biological, and/or mold growth.

4. Drying

Upon extracting the majority of the standing water, we use special equipment such as Injecti-dry wall cavity units, to tackle water damage that is more difficult to access. We use less intrusive scientific drying methods to draw the remaining water and humidity with air movers and dehumidifiers from your property, which allows us to cut grains per pound and moisture. This allows us to achieve a successful drying time frame of 3 to 5 days in accordance with IICRC standards. Each situation is different as far as dry time, so this timeframe is just a guideline. We also use HEPA air filtration on all our jobs, which helps protect and clean the air you breathe.

5. Cleaning, Deodorizing, and Sanitizing

Water damage also affects items, such as furniture, clothing, and personal belongings. Our team may use a variety of specialized cleaning techniques to restore objects. We also sanitize with antimicrobial solutions and extract scents with commercial fogging equipment.

6. Ready For Repairs 

We perform complete water and moisture removal to prepare your property to undergo any needed repairs.