1,000+ Online Reviews
Our dedication to customer service is unmatched by anyone else. But we don’t need to tell you ourselves, see what your neighbors in the Tri-Cities have to say about our water damage restoration & carpet cleaning services.
Allison G.
Customer
The entire process was made easy!
Our basement flooded at 2:30am caused by our water softener fitting…they were at our home with equipment within 1.5hrs (as we live about 45 mins away)and had 200+ gallons removed in a short amount of time. Dryer equipment and preventative measures for mold were left in place until dry. They checked in regularly with us on progress and worked directly with our insurance so the entire process was made easy! Highly recommend this service, they definitely went above and beyond in reassuring that everything would be ok and eliminated much stress.
Diane N.
Customer
Made a really stressful situation a little easier to deal with
We had pretty extensive water damage from a broken water line on the dishwasher. We called Kevin before the office was open and left a message. Kevin called back right away and was there within an hour. He quickly assessed the damaged areas and started taking up the flooring. Within just a few hours, he had all damaged flooring removed and brought in fans to start drying out the floors. He put all damaged materials in his truck so we had no messy clean up to do. Kevin was very polite, helpful, and over all a wonderful person to work with. He made a really stressful situation a little easier to deal with. I would highly recommend Continental Carpet Cleaning and Restoration for any of your restoration projects. Thank you Kevin!
Jessica W.
Customer
Highest level of professionalism
This gentleman is 100% on top of his game. Excellent service. Excellent. Excellent. Speedy, the highest level of professionalism. Top grade equipment and just a spot on company. Highly recommend. Will be sharing him with everyone we know who may need a water damage evaluation or repair! Thank you so much for helping us in such a pinch.
Diane M.
Customer
Confident they knew their stuff
Continental Cleaning & Restoration were terrific! Quick response, and felt confident they knew their stuff. A special shout out to Sid, kept me up to date with texts, and patiently answered the zillion questions I asked. Recommend them with a 5+.
Adriana C.
Customer
Such good people to work with
We had a little flooding at our basement. They came promptly, very polite, very helpful. Such a good people to work with. They were very patient with us and they explain everything very well. We were very happy with their service.
